FAQ

Frequently asked questions

The things local businesses ask us most, answered plainly.

What do you actually do?

We get you found and chosen by local customers, and by AI assistants like ChatGPT, Claude and Gemini. In practice that means climbing into the top 5 of Google Maps, where the jobs come from, and building you a Pinlink Assistant that answers the calls you cannot take and books the job or appointment.

Is this only for trades?

No. We work with all sorts of local businesses, from plumbers and electricians to physiotherapists, dentists, vets, salons and clinics. If your customers find you on Google and reach you by phone, Pinlink helps.

How does the Pinlink Assistant handle my calls?

It steps in only when you cannot answer, day or night. It picks up, answers common questions, takes the caller's details, and either books the job or appointment or passes the message straight to you. A missed call stops meaning a missed customer.

How long do results take?

The Pinlink Assistant is ready from day one to catch the calls you cannot take. On Google, profile fixes show within weeks, and your ranking usually builds into the local top 5 over one to five months.

How much does it cost, and can I cancel?

You can see the full offer on our pricing section. All monthly plans have a 6-month minimum term, since visibility builds over months, then they continue month to month and you can cancel any time. You are billed monthly and get a progress report along the way.

How is this different from Google Ads or an agency?

Ads stop the moment you stop paying, and the leads stop with them. Pinlink builds placement you own on Google Maps, plus an assistant that keeps working while you are on the tools. And our 6-month minimum is half the 12-month tie-in many agencies push.

Are the reviews authentic?

Always. We only ever help you ask real customers for genuine reviews. We never create, buy or gate them.

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